Terms of Service

Article 1. Purpose

These Terms of Use are intended to establish the fundamental provisions governing the rights, obligations, responsibilities, terms of use, procedures, and other matters between MRTMED Inc. (the “Company”) and customers (“Members”) who utilize the VewVew services operated by the Company (the “VewVew Services” or “Services”).

Article 2. Definitions

The terms used in these Terms of Use shall be defined as follows:

1. “VewVew Services” means the online/offline services provided by the Company through web or mobile applications for the purpose of providing information regarding beauty and medical services between beauty and medical institutions in the Republic of Korea and foreign nationals who are not citizens of the Republic of Korea, and for attracting, introducing, and intermediating such services;
2. “Registered Institution” means a beauty institution, medical institution, or related entity that registers and provides information on beauty and medical services directly to the Services or through the Company for the purpose of promoting to Members;
3. “Content” means information regarding beauty and medical services provided by Registered Institutions or the Company (including information about beauty institutions and medical institutions themselves), regardless of format, including text, graphics, images, videos, and other media;
4. “Member” means a customer who accesses the Services after registering as a member and uses the Services provided by the Company in accordance with these Terms of Use. Unless otherwise determined and notified by the Company or unless the Services are not provided, customers who may join as Members shall be limited to foreign nationals who are not citizens of the Republic of Korea, and the specific scope of customers eligible to join shall be in accordance with the provisions of Article 27(3)2 of the Medical Service Act of the Republic of Korea;
5. “Country” means the country of nationality selected by the Member during the membership registration process;
6. “Posts” means texts, photographs, videos, and various files and links in the form of information such as symbols, characters, voices, sounds, images, and videos posted by Members on the Services;
7. “Points” means quantified virtual data that the Company provides to Members for benefits or convenience in using the Services and that can be utilized within the Services. The specific method of use and its name may be changed by the Company's policy.

Article 3. Specification and Amendment of Terms of Use, Operating Policies, etc.

1. The Company shall post the contents of these Terms of Use, its trade name, location of business office, name of representative, business registration number, contact information, etc. within the Services so that Members can easily understand them.
2. In the event of any material changes to these Terms of Use, the Company shall provide 30 days' advance notice and an opportunity to review such changes, except in cases where 1) new Services or features that benefit customers are launched, or 2) urgent circumstances exist such as preventing ongoing abuse or responding to local laws and regulations. When the Company amends the Terms of Use, it shall specify the effective date and reasons for amendment and post notice together with the current Terms of Use on the Services screen from seven days prior to the effective date through the day preceding the effective date.
3. If the Company notifies or informs the Member pursuant to the preceding paragraph that the Member shall be deemed to have agreed to the amendment of the Terms of Use if the Member does not express his or her intention to reject the amendment by the effective date of the amendment, but the Member does not expressly manifest his or her intention of rejecting the amendment, the Member shall be deemed to have agreed to the amended Terms of Use.
4. If a Member does not agree to the amended Terms of Use, the Member may discontinue use of the Services and terminate the service agreement.
5. In addition, the Company may establish individual terms and conditions or operating policies for all or part of the Services if necessary, and in the event of a conflict between these Terms of Use and the contents of the individual terms and conditions or operating policies, the contents of the individual terms and conditions or operating policies shall prevail.

Article 4. Formation and Limitations of Service Agreements

1. The service agreement is concluded when a person who wishes to become a Member agrees to these Terms of Use, applies for membership by entering the Member information in accordance with the application form determined by the Company, and the Company approves such application and gives notice thereof.
2. The Company may refuse to approve membership applications falling under any of the following items or may terminate the service agreement after the fact:
   • If the applicant is a child under the age of 14;
   • If a minor, adult ward, person under guardianship, or any other person with limited legal capacity who is restricted from entering into agreements independently has failed to obtain consent from his or her legal representative or guardian;
   • If there is any falsehood, omission, or error in the application for membership;
   • If the name, email, contact information, etc. of another person is used;
   • If the applicant has previously lost membership;
   • If the applicant intends to use the Services for any unlawful purpose or profit-making purpose;
   • If the application for membership is reasonably suspected of being in violation of these Terms of Use, illegal, or unfair, or if the Company reasonably deems it necessary;
   • If the applicant does not fall under the category of a foreigner as defined in Article 27(3)2 of the Medical Service Act of the Republic of Korea.

Article 5. Notice to Members

1. Unless otherwise provided in the individual provisions of these Terms of Use, the Company may give notice to Members at the email address or mobile phone number provided by the Members to the Company. Members shall maintain the currency of their member information, including updating their registered email address or contact information when changed, and Members shall bear all disadvantages that may arise from failing to update such information.
2. In the case of notices to an unspecified number of Members, the Company may post notices on the Service bulletin board for at least one week in lieu of individual notices; provided, however, that individual notices shall be given for matters that have a material impact on the use of the Services by the Members themselves.
3. Notices given to Members by email shall be deemed to have been delivered and received on the date of email transmission.

Article 6. Responsibility for Managing Account Information

1. Members are responsible for managing their ID and password and shall not allow a third party to use them. If the combination of the Member ID and password matches the registered information and the Member is logged in, the Company shall deem that the Member who registered the relevant Member ID is using it.
2. The Company may restrict the use of a Member's ID if there is concern that the ID may result in personal information disclosure, violate applicable laws and regulations of any Country, these Terms of Use, or subordinate policies, be antisocial or contrary to public order, or be mistaken for the Company or its operators.
3. If a Member becomes aware that his or her ID and password have been stolen or are being used by a third party, such Member shall immediately notify the Company thereof and follow the Company's instructions.
4. Members must immediately update their Member information and account information upon any changes and must thoroughly manage their passwords. Members shall bear full responsibility for all consequences arising from negligent management, unauthorized use, or other matters attributable thereto, and the Company shall bear no liability whatsoever in connection therewith.

Article 7. Collection and Protection of Member Information

1. In providing the Services, the Company shall comply with the applicable personal information laws and regulations and the Company's Privacy Policy, and shall collect, use, store, and provide (“Process”) Member information in accordance therewith. The Privacy Policy may be operated differently for each Country to comply with the applicable laws and regulations of each Country, and Members shall be deemed to consent to the Company's Processing of personal information under this Article by agreeing to the Privacy Policy or consent to the collection and use of personal information in accordance with the applicable laws and regulations of each Country during the membership registration process.
2. In addition to the information directly provided by the Member in the course of using the Services, the Company may collect and use other personal information or provide it to a third party in accordance with the procedures prescribed by the relevant laws and regulations of each Country. In such cases, the Company shall obtain necessary consent from the Member in accordance with the applicable laws and regulations of each Country or comply with the procedures prescribed by such laws and regulations.
3. The Company shall endeavor to protect the personal information of Members in accordance with the laws and regulations related to the protection of personal information, and detailed matters regarding the Company's Processing of personal information may be confirmed at any time through the Privacy Policy.
4. The Company's Privacy Policy does not apply to linked sites other than the Company's official website or app. Members are responsible for confirming the privacy policies of the relevant sites and third parties that provide linked sites and services with respect to the Processing of personal information thereby, and the Company shall not be liable therefor.

Article 8. Provision and Change of Services

1. The Company shall provide the Services as defined in Article 2(1) of these Terms of Use, including each of the following items. The Services are not limited to the information currently provided, and may be additionally developed in the future or added to, changed, or modified through partnerships with other companies:
   • Services to provide information on beauty and medical institutions providing beauty and medical services located in Korea;
   • Support for reservation, confirmation of reservation, payment, and cancellation/refund procedures related to beauty and medical services;
   • Post drafting functions;
   • Services to view Content;
   • All other Services additionally developed by the Company or provided to Members through partnership agreements with other companies.
2. The Company may improve the Services and introduce new functions and Services by utilizing information such as Members' Service usage patterns collected during the operation of the Services.

Article 9. Suspension of Services

1. The Company may temporarily suspend or discontinue the provision of the Services in the event of any circumstances such as maintenance, inspection, replacement, and malfunction of computers and other information and communications equipment, communication interruption, surge in service usage, national emergency, power outage, force majeure events including natural disasters, or other circumstances that impede the normal use of the Services, or where the Company deems it inappropriate to continue providing the Services due to other material reasons.
2. The Company may change or suspend all or part of the Services provided in accordance with operational or technical needs in the event of difficulties in providing the Services smoothly due to a decrease in usage, deterioration of profitability, necessity for service conversion due to technological advancements, changes in the Company's policies related to the provision of Services, or other considerable reasons.
3. In the event of a change or suspension of the Services or the inability to provide the Services pursuant to Paragraph 1 or 2, the details, reasons, and dates of such change or suspension shall be notified in advance through means by which Members can be sufficiently apprised, such as the Company's website or the “Notices” section within the Services, with reasonable advance notice prior to such change or suspension.
4. To the extent permitted by the applicable laws and regulations of each Country in which the Services are provided, the Company shall not be liable for any damages incurred by the Members due to the temporary suspension of the provision of the Services or the inability to provide the Services for reasons set forth in Paragraphs 1 and 2 of this Article.

Article 10. Obligations of Members

1. Members shall comply with other applicable laws and regulations, the provisions of these Terms of Use, individual terms and conditions, operating policies, and notices issued by the Company, and shall not engage in any other activities that interfere with the Company's business.
2. Members shall not transfer or donate the right to use the Services or other status under the service agreement to another person, nor provide it as collateral.
3. Members shall not engage in any of the following acts in connection with the use of the Services. In addition to the following, the Company may provide guidance on harmful or additionally prohibited acts through subordinate policies or guidelines, and Members agree to comply with the obligations set forth in these Terms of Use, the operating policies, etc., which may be amended from time to time:
   • Entering, registering, transmitting, etc. false information in the course of using the Services;
   • Unfairly using the Services by misappropriating another Member's ID and password, or using another person's payment information, such as another person's account number and credit card number, to use the Company's paid services without the permission of such other person;
   • Writing any content that interferes with the Company's business without justifiable reasons;
   • Transmitting or posting information (including software such as computer programs) that is prohibited from transmission or posting by the applicable laws and regulations and the Company's terms and conditions, operating policies, etc.;
   • Infringing on the intellectual property rights, including copyrights, of the Company and other third parties, or disclosing trade secrets or other confidential information;
   • Damaging the reputation of the Company or any third party or interfering with the business of the Company or any third party;
   • Publishing or posting any material that (i) is racially discriminatory, sexually discriminatory, instigating, defamatory, hateful, harassing, threatening, abusive, irreverent, obscene, vulgar or sexually explicit, (ii) infringes or violates the privacy or publicity rights of others, or (iii) disrupts public order, including violent messages, or sending messages containing such content;
   • Encouraging, promoting or glorifying violence, self-harm, suicide, anorexia, bulimia, or other practices harmful or detrimental to health;
   • Copying Content within the Services and using it for reproduction, publication, broadcasting, etc. for commercial or non-commercial purposes, or providing or posting it to third parties without the prior consent of the Company or other Members;
   • Using the Services for business, promotion, or advertising purposes, except through methods approved by the Company;
   • Directing Members to other sites or sending spam to Registered Institutions, Members, or other users;
   • Posting or sending messages or emails by impersonating or falsely representing an employee of the Company or a service administrator, or by using another person's name;
   • Impersonating or falsely representing oneself as qualified despite lacking qualifications to provide information or induce others;
   • Accessing the Company's website, app, or servers using packet capture or programs with similar or identical functions to verify the contents of transmissions between the Company's website, app, or servers or to attempt to extract source code, or accessing the Company's website, app, or servers using source code (including URLs) and command syntax learned through such programs;
   • Accessing the Company's website, app, or servers or monitoring, reproducing, collecting, verifying, organizing, or using the Content or information included in the Company's Services using robots (bots), crawlers, spiders, scrapers, macro programs, or other automated means or manual processes to extract data, etc. without the express prior written approval of the Company;
   • Registering or distributing inappropriate codes, files, or program materials, such as computer viruses, spyware, malware, etc., that cause malfunction of facilities related to the Services or destruction and confusion of information;
   • Interfering with the normal services of the Company by using the Services in a manner different from normal usage, such as using automatic access programs, etc., thereby causing a load on the Company's servers;
   • Engaging in acts of violating the restrictions of the robot exclusion header on the Company's website, app, or servers or circumventing or avoiding other measures adopted to prevent or restrict access to the Company's website, app, servers, and Services;
   • Engaging in acts of unauthorized use, such as using, reproducing, or transmitting the Company's website, app, Services, Content, branding, page layout, or design, without the express prior written consent of the Company;
   • Attempting to obtain unauthorized access to the Company's Services through hacking or other means;
   • Using the Services, Content, or information provided by the Company for commercial purposes, for ascertaining the Company's business status, for illegal purposes, or for purposes prohibited by these Terms of Use;
   • Collecting, storing, or disclosing personal information of other Members without their consent;
   • Violating any other applicable laws and regulations, such as national, state, and federal laws, these Terms of Use, or other regulations regarding the use of the Services established by the Company;
   • Using the Services in any other manner or for any purpose that may harm or endanger the Company, the Registered Institutions, or any other Member.
4. If a Member commits an act under this Article, the Company may take measures such as restricting the use of the Services and immediately terminating these Terms of Use, in addition to modifying, deleting, or temporarily blocking the relevant Posts.
5. Except as officially recognized by the Company, the Member shall not commercially use the Services or use them as a means for business activities. The Company shall not be liable for the results of business activities, losses, criminal penalties, or other legal measures incurred in violation of this provision, and the Member shall be liable for damages to the Company in connection with such acts.

Article 11. Restrictions on Use of Services

1. The Company may restrict a Member's use of the Services or terminate the service agreement by taking measures such as warnings, temporary suspension of use, permanent suspension of use, etc., in the event of any of the following circumstances:
   • If a Member intentionally or through gross negligence interferes with the normal operation of the Company's Services;
   • If a Member violates these Terms of Use, the operating policies, or obligations under the applicable laws and regulations of each Country;
   • If the Company deems it inappropriate to continue providing the Services due to any other material reason.
2. In the event of restricting the use of the Services or terminating the service agreement pursuant to this Article, the Company shall notify the Members in accordance with Article 5.
3. A Member may file an objection to the suspension of the use of the Services or other restrictions related to the use of the Services under this Article in accordance with the procedures established by the Company, and the Company shall immediately resume the use of the Services if the Member's objection is deemed justified.

Article 12. Points

1. Points shall be granted to Members in accordance with the Company's policies, and matters regarding accumulation criteria, methods of use, periods of use, and restrictions shall be separately announced or notified through the relevant operating policies or policies provided at the time of granting the Points. Points may be provided only in certain Countries or not provided in some Countries, taking into account the policies or service provision situations of the Country where the Services are provided.
2. Points shall automatically expire if not used during the usage period or if a reason for membership withdrawal or disqualification occurs. If Points expire due to membership withdrawal or disqualification, the expired Points will not be restored even upon re-registration.
3. The use of Points cannot be cancelled unless otherwise approved by the Company.
4. In connection with the use of Points, Members shall comply with the following obligations. In the event of a violation of this Article, the Company may forfeit the Points awarded to the relevant Member and restrict the use of the Services:
   • Except as otherwise specified by the Company, Points may not be transferred to a third party;
   • Members may not share Points with a third party for use or convert them into cash;
   • Members shall not engage in any inappropriate conduct for the purpose of earning or using Points.
5. The Company's policies relating to Points are subject to change. In the event of changes that are unfavorable to Members, the Company shall provide notice thereof, and Members shall be deemed to have consented to such changes upon continued use of the Services.

Article 13. Representations and Warranties

1. The Company provides guidance regarding the use of the Services and information concerning beauty and medical services (including information regarding beauty institutions and medical institutions) through the Services. Content provided hereunder includes information received from Registered Institutions or provided through prior consultation.
2. Information on beauty or medical services provided by the Company or Registered Institutions, precautions for reservation and use, deposits for reservations, cancellation and refund policies, etc. may vary by each Registered Institution and Content, and such information shall be provided through individual Service usage guides and introductions.
3. Members shall be fully aware of the guidance, introductions, etc. in the preceding paragraph and use the Services. Notwithstanding the contents of Paragraph 1, the Company is not a party to the transaction and does not qualify as the provider of beauty or medical services. Beauty or medical services are provided by each Registered Institution, and there may be cases where separate policies on the use of the relevant services or cancellation and refund policies on reservations are operated, so Members must confirm the details when using or making reservations for products, etc. The Company shall not be liable for any damages caused by Members' failure to familiarize themselves with these details.
4. In the event that a Member experiences any side effects due to the beauty or medical services provided by a Registered Institution, or if such services are provided differently from the contents of the reservation or consultation, the Registered Institution shall be responsible for any measures taken or the performance of the agreement, and shall bear all legal liabilities.
5. The Company shall provide the Contents directly posted by Registered Institutions or Members through the Services as they are, and the Company disclaims any express or implied warranties of any kind in connection with the Services; provided, however, that if the Contents posted by Registered Institutions or Members are illegal or violate or are reasonably suspected of violating the Terms of Use or the operating policies, the Company may delete such Contents or restrict the reproduction or transmission thereof to other Members.
6. The Company takes reasonable physical, technical, and administrative measures to protect the Services, but does not represent or warrant that the Services or any electronic communications from the Company will be uninterrupted, error-free, or free of viruses or other harmful components or defects.
7. The Company shall provide support only for reservations, payments, reservation confirmation procedures, and cancellation/refund procedures incidental thereto, and shall not support or be involved in the contents of any agreement entered into between the Member and the Registered Institution and the provision of any beauty and medical services, such as consultation, procedures, examination, treatment, and care, and expressly disclaims all liability therefor.
8. The Company endeavors to provide Members with the latest information or content that may help them find suitable beauty institutions, medical institutions, and beauty and medical services; provided, however, that the Company does not guarantee that the information or Content provided in the Services is the only or optimal information or Content that will be helpful to Members, and Members understand and agree that they are solely responsible for their choices and use of the Services.

Article 14. Indemnification

1. Due to the nature of the Services provided free of charge, no separate compensation shall be provided to the Members upon the termination of all or part of the Services under this Article, unless otherwise specifically provided by the applicable laws and regulations.
2. The Company shall not be liable for any damages incurred by the Members due to the inability to provide the Services for the following reasons:
   • In the event of a natural disaster or similar force majeure;
   • In the event of intentional interference with the Services by a third party;
   • In the event of an impediment to the use of the Services due to a cause attributable to the Member;
   • Other cases arising from reasons not attributable to the Company.
3. Except for information provided by the Company, the Company does not warrant the reliability or accuracy of any information, materials, or facts provided or posted on the Services by Registered Institutions or created by Members, and, unless caused by the Company's willful misconduct, the Company shall not be liable for any damages incurred by Members as a result thereof.
4. The Content provided by the Company or the Registered Institutions in the Services is provided for the purpose of assisting the Members in making choices or judgments, but it is not a specific medical diagnosis or final medical opinion. All communications between the Members and the Company and Registered Institutions within the Services are for the purpose of providing general information. Members shall be responsible for determining whether to rely on any information or Content within the Services, and if a Member has any questions about his or her health condition, the Member must seek advice from a professional medical practitioner.
5. To the extent permitted by the applicable laws and regulations of each Country in which the Services are provided, the Company shall not be liable for any failure to obtain profits or loss of profits expected by a Member from the use of the Services, and shall not be obligated to intervene in any dispute arising through the Services between Members or between Members and third parties, nor shall it be liable for any damages arising therefrom.
6. Notwithstanding the provisions of these Terms of Use, if the Company is found liable for damages to a Member due to a breach of obligation or tort caused by the Company's negligence (excluding intentional or gross negligence), such liability shall be limited to the amount paid by the Member to the Company.

Article 15. Attribution of Services and Restrictions on Use

1. The Company hereby grants to the Members a limited, personal, revocable, non-transferable and non-exclusive license to use the Services.
2. The Company owns all text, photos, videos, visual interfaces, graphics, designs, compilations, computer code, products, software and all other elements and components within the Services (the “VewVew Content”), except for the Posts of Registered Institutions and Members.
3. The Company owns the copyrights, trade names, logos, patents, trademarks and all other applicable intellectual property rights in the VewVew Content.
4. Members shall not use, or allow a third party to use, any information to which intellectual property rights belong to the Company and the Registered Institutions, among the information obtained through the use of the Company and the Registered Institutions, for commercial purposes by reproduction, transmission, publication, distribution, broadcasting, or other means without the prior consent of the Company and the Registered Institutions.

Article 16. Copyright of Posts

Article 17. Management of Posts

1. Where a Member's Post contains content that violates the applicable laws, including the Act on Promotion of Information and Communications Network Utilization and Information Protection and the Copyright Act, the rights holder may request temporary blocking measures and deletion of the relevant Post in accordance with procedures prescribed by such applicable laws, and the Company shall take appropriate measures in accordance with the applicable laws.
2. Even absent a request from the rights holder pursuant to the preceding paragraph, where there are grounds to recognize infringement of rights or other violations of these Terms of Use, Company policies, or applicable laws, the Company may take measures including deletion or temporary blocking of the relevant Post in accordance with applicable laws or procedures established by the Company.

Article 18. Damages

1. If the Company suffers damages due to a Member's violation of the provisions of these Terms of Use, the Member who violates these Terms of Use shall compensate the Company for the damages incurred.
2. If the Company receives various objections, including claims for damages or lawsuits, from a third party other than the Member due to illegal acts committed by the Member in the course of using the Services or violations of these Terms of Use, the Member shall indemnify and hold the Company at his or her own responsibility and expense, and if the Company is not indemnified, the Member shall compensate the Company for any damages incurred therefrom; provided, however, that the Company shall be liable for damages caused by the Company's intention or gross negligence in accordance with the applicable laws and regulations.

Article 19. Scope of Services by Country

1. The scope of Services provided in each Country may vary due to any circumstances, including compliance with the laws and regulations in each Country, technical reasons, etc.
2. In order to comply with the laws and regulations, implement administrative measures, etc. of each Country in which the Services are provided, or in the event of force majeure events such as natural disasters, war, civil disturbances, etc., the provision of all or part of the Services to some Countries may be terminated without prior notice.

Article 20. Miscellaneous

1. These Terms of Use constitute the entire agreement between the Company and the Member in connection with the use of the Services and supersede any prior agreement between the Member and the Company in connection with the use of the Services.
2. If any provision of these Terms of Use is invalid, the remainder of these Terms of Use shall continue in full force and effect. If any provision of these Terms of Use is deemed illegal, invalid, or unenforceable for any reason, such provision shall be deemed severable from these Terms of Use and shall not affect the validity and enforceability of the remaining provisions.
3. If the Company needs to transfer its contractual status under these Terms of Use to a third party due to reorganization, such as a merger or split-off of the Company, or transfer of all or part of the business, the Company may transfer the contractual status after individual notice to the Member in the manner prescribed in these Terms of Use, and the Member shall be deemed to have consented to such transfer.

Article 21. Governing Law and Dispute Resolution

1. In the event of a dispute between the Company and the Member in connection with the use of the Services, the Company and the Member shall consult in good faith to resolve the dispute.
2. To the extent permitted by the applicable laws and regulations of each Country in which the Services are provided, the laws of the Republic of Korea shall apply to these Terms of Use and the legal relationship between the Company and the Members.
3. If the dispute is not resolved through the consultation under Paragraph 1 of this Article, both parties may file a lawsuit with the competent court under the Civil Procedure Act of the Republic of Korea; provided, however, that if there is a separate binding jurisdiction under the laws and regulations of the Country of nationality selected by the Member, such jurisdiction shall apply.