Privacy Policy

This Privacy Policy of MRTMED Inc. (“we”, “us”, or “our”) applies to the operations we offer through our services (“service”). It provides the policies and procedures for collecting, using, and disclosing the personal information of visitors and users of the Service.(“you”, “your”, or the “User”).

This privacy policy describes what information we collect and what it is used for. We take protecting your privacy seriously, and we want you to understand exactly how and why we use your information.

Please read this Policy carefully. Your use of the Service will constitute your agreement to this Policy and evidence that you understand this Policy.

WHAT INFORMATION WE COLLECT

Create an account

You may create an account using your SNS(Google or LINE) account. We collect your profile information, such as name and email address. Additionally, we collect your phone number, nickname, date of birth, and gender.

Book your appointment

When you make a booking through our Service (for example, for a treatment or consultation), we collect your name, gender, date of birth, phone number and email address.

Contact Information for advertisement and promotional events

If you agree to receive our advertising or to participate in promotional events, we may collect your contact information to send our advertisement, coupon, or promotion notice, such as email or SMS.

Use of Personal Information

  1. Auditing our interactions with you and related transactions, including compliance checks with applicable standards.
  2. Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity.
  3. Debugging to identify and repair errors that impair existing intended functionality.
  4. Short-term, transient use.
  5. Contracting with service providers to perform services on our behalf, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing advertising or marketing services, providing analytic services, or providing similar services on behalf of the business or service provider.
  6. Undertaking internal research for technological development and demonstration.
  7. Undertaking activities to verify or maintain the quality or safety of our services, and to improve, upgrade, or enhance our services.
  8. Otherwise enabling or effecting, directly or indirectly, a commercial transaction.
  9. For other purposes for which we provide specific notice at the time the information is collected.

INFORMATION WE COLLECT AUTOMATICALLY

We may automatically collect information about your use of the Service, such as cookies, device ID or other unique identifier, language information, device name and model, locale and timezone, operating system information, and your activities within the Service. The information we collect automatically cannot reasonably be used to identify any particular individual User. Also, we may use third-party tools to help us improve our Service, performance, and user experience.

Cookies, local storage and analytics

We use cookies and similar technologies on our websites and local storage, software development kits (SDKs) and analytics technologies within our mobile applications to understand how users interact with our services and improve performance and user experience. These technologies collect information such as which pages/screens are viewed, click/tap events, scrolling, session duration, referral URLs, and device and browser information (e.g. model, operating system, and app version). They are not designed to collect information that directly identifies you (such as your name or email address).

You can manage or limit data collection in the following ways:

  • On the web: Adjust your browser settings to block or delete cookies (including third-party cookies) and use our on-site cookie banner or preferences manager to control categories such as analytics and advertising.
  • In our mobile apps: Adjust your device settings to disable ad personalisation or tracking permissions (e.g. 'Opt out of ad personalisation' on Android or 'Allow apps to request to track' on iOS) and, if such an option is provided, turn off analytics within the app settings.
  • Platform guidance: Follow the guidance of the relevant platform provider (e.g. Google or Apple) on limiting behavioural analytics and ad tracking.

Please note that disabling analytics, cookies or similar technologies may affect the availability or performance of certain features within our services.

HOW WE USE INFORMATION WE COLLECT

We process your personal data based on your consent or as necessary to provide and operate the Services.

In general, we use, disclose, or transfer the information we collect from and about you to provide and operate the service. We may also use information:

  • Send advertisement, coupon, and operate promotion.
  • Develop, operate, improve, deliver, maintain, and protect our products and services.
  • Monitor, analyze trends, and usage to improve our Service, performance, and user experiences.
  • Use information we've collected from cookies and other technology to enhance the service and your experience with them.
  • Enhance the safety and security of our products and services.
  • Verify your identity and prevent fraud or other unauthorized or illegal activity.
  • Enforce our Terms of Service and other usage policies.
  • Respond and support customers' inquiries.

We retain your information only as long as necessary to provide and improve our Services.

HOW WE SHARE INFORMATION

The information we collect may be shared as follows ;

Service Providers

We may disclose the activity information we collect within our Service, we collect to third-party vendors, service providers, contractors, or agents who perform functions on our behalf.

These external service providers have access to your personal information only for the purpose of performing services on our behalf, in compliance with this Privacy Policy.

Third Parties and Partners

We may share information with our third-party partners, including advertisers, researchers or system operators.

We share information only with trusted partners and service providers who are bound by confidentiality and data protection obligations.

Cross-border transfers

Your personal information may be transferred to and processed in the Republic of Korea or other countries where we or our trusted partners operate.

Regardless of where the processing takes place, we take appropriate measures to ensure that your information is handled securely and in compliance with applicable data protection laws.

SECURITY

We regard the security of our users' personal information as very important. We construct the following security measures to protect your personal information from any unauthorized access, release, use, or modification.

  • Encryption of personal information
  • Regular employee training
  • Installation of Access Control System and security programs
  • Establish and execute an internal management plan

We regularly review and update our security measures to protect your information.

CHILDREN

We do not collect children's personal information intentionally. Also, our services are not directed to children under 18 (or other age required by local law). If you are a child under that age, please do not use this service. If there is personal information of children unintentionally collected, we will take measures to protect children's personal information in accordance with the company policy. In addition, if it is confirmed that children's personal information has actually been collected, you have the right to request deletion. So, If you believe that we hold personal data about or collected from a child under such a specific age, please contact us at [help@myrealtrip.com]and we will take steps to delete the account and associated personal data under that account.

YOUR RIGHTS AND OPTIONS

Opt out of marketing emails and other direct marketing: You may opt out of receiving promotional communications, such as marketing emails from us, by following the instructions in such communications, or by changing your in-application settings. The updated settings may not be effective immediately. Note that you may continue to receive non-promotional communications from us, such as communications regarding the Service or updates to our Terms of Service or this Privacy Policy.

Your other rights:

  • Right to Know and Access: You may submit a verifiable request for information regarding the: (1) categories of Personal Information collected or disclosed by us; (2) purposes for which categories of Personal Information are collected by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you.
  • Right to Correction: You may also request correction of inaccurate or outdated personal information.
  • Right to Delete: Subject to certain exceptions, you have the option to delete Personal Information about you that we have collected from you.
  • Right to Non-discrimination: You have the right not to receive discriminatory treatment as a result of your exercise of these rights.

CONTACT US

If you have questions about the privacy aspects of our service or would like to make a complaint, please contact us(vewvew@mrtmed.co.kr) or by mail using the details provided below;

Company Name: MRTMED Inc.

Address: 311 Gangnam-daero, Seocho-gu, Seoul

This Privacy Policy was released on 24 Nov, 2025